Protecting your private information is our priority. This Statement of Privacy applies to, Service Software Solutions and all Equipment Manager Applications and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Service Software Solutions include, EM, the Equipment Manager app and the Building Engineer app. The Equipment Manager website is a Software Support site. By using the Equipment Manager website and application, you consent to the data practices described in this statement.

Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available from Service Software Solutions. These may include: (a) registering for an account on our Site or software; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site or from Serivce Software Solutions. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non -personal information in the future.

Sharing Information With Third Parties

Equipment Manager does not sell, rent or lease its customer lists to third parties.

Equipment Manager may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Equipment Manager, and they are required to maintain the confidentiality of your information.

Service Software Solutions may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Equipment Manager or the site; (b) protect and defend the rights or property of Equipment Manager ; and/or (c) act under exigent circumstances to protect the personal safety of users of Equipment Manager , or the public.

Automatically Collected information

Information about your computer hardware and software may be automatically collected by Equipment Manager. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Equipment Manager website.

Security of your Personal Information

Equipment Manager secures your personal information from unauthorized access, use, or disclosure. Equipment Manager uses the following methods for this purpose:

- SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Service Software Solutions does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Email Communications

From time to time, Equipment Manager may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

Changes to this Statement

Service Software Solutions reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Service Software Solutions welcomes your questions or comments regarding this Statement of Privacy. If you believe that Equipment Manager has not adhered to this Statement, please contact Service Software Solutions at:

Service Software Solutions
276 N Sumac St
Olathe , Kansas 66061

Email Address:

Telephone number:

Effective as of: 1/1/2019 - Last Updated: 1/1/2021