We offer support for every customer!


Email our support team for assistance.
8AM-5PM (Central)



For immediate assistance, call our support team.
8am-5pm (Central)


Visit Help Center

Service Software Solutions offers a searchable knowledgebase full of useful information to help you get the most from your Equipment Manager software.

FAQ (Frequently Asked Questions)

How much does Equipment Manager Cost?
Equipment Manager is a subscription based product with a monthly fee much like GPS for a technician's service truck. We find the monthly cost of our system is comparable to what most HVAC service companies charge for a single “Trip Charge”. Please register for a webinar demonstration to discover all the features Equipment Manager has to offer. We feel you will find it is too costly to continue doing business without Equipment Manager.
How long does it take to implement Equipment Manager?
After we have the agreements in place, and your orientation has been completed with your office and field staff, you will find it is very easy to get started right away! We will help you through the setup process to be sure you are delivering the reports and forms to the correct people. Then, you are off and running! We have experienced organizations go from execution of the agreement to submitting Inspection Reports and Service Records the same day!
What do I need to get started?
Equipment Manager is a web-based SAAS (Software As A Service) so you only need a computer with internet access to utilize all the powerful features Equipment Manager has to offer. Our mobile applications are currently available for Apple and Android users. We find a smart-phone with a larger screen is very suitable for any user in the field. It will also work on tablets and iPads, however, we find these are bulky and becomes just another burden to maintain.